Small Business Premium Service

Small Business want immediate, cost-effective support and services for their technology environments with as little cost, downtime, disassembly and disappointment as possible.

Until now, business-level technology users have not had a technology services provider with a national scope that they could turn to for rapid response and consistency of skills and services.

HollAm-Group LLC, a division of Soft-Temps, develops and leverages leading-edge Information Technology tools necessary to provide small business with time-sensitive on-line and on-site support of computers and related technology devices.

HollAm-Group LLC'S unique, proactive computer monitoring, inventory and security patch management, trouble ticketing, access your PC from anywhere, remote assistance and automated problem correction capabilities provide the best and most-cost effective repair solutions for any technology problem that arises in your business.

• Unique patented technology, enabling your business;
• Focus on the Business
• Protect and manage computer and information assets
• Decrease technology resource requirements and expenses
• Prepare for the unknown and anomalies
• Reduce litigation exposures

Leverage comprehensive technology tools, previously reserved for Large Corporations, and certified experts.

HollAm-Group LLC Premium addresses small business concerns; maximum availability and productivity of your computing assets, immediate support when requested and the ability to securely organize your information while protecting your business knowledge.

Now you can leverage the most comprehensive suite of Information Technology tools available today, designed to enhance you business.

Minimum System Requirements:

PC Inventory / Computer Audit
Complete computer inventory and software inventory. Scheduled LAN audits. and always up-to-date.

PC Remote Control / Remote Support
Access computers remotely from anywhere. Secure and configurable. Access PCs behind firewalls and NAT without port mapping or infrastructure changes.

Patch Management
Security patch scan, patch deployment and history Scalable, secure, configurable and location independent.

Network Monitoring / Alerts
Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.

Windows Event Monitoring / Alerts
Remotely monitor Windows system event log, application event log and security event log with user defined alerts.

Software Installation / Update
Complete software installations and software updates across the organization. Easier and more flexible than SMS and other solutions.

Help Desk / Trouble Ticketing
Complete integrated trouble ticketing. User and administrator create/update. Policy based notification. Built in online Chat for support personnel and users.

Network Policy Enforcement
Monitor network usage by machine and by application. Define policies and limit network access to only corporate approved applications.

Integrated Reports
Comprehensive integrated management and operational reports available. View online or export to HTML, Word or Excel.

Maximum Security
Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets the network. Nothing for attackers to exploit.

Fast and Easy Deployment
Deploy in minutes without downtime. Automatic discovery and deployment to all computers, local or remote.